Our practice is rooted in mind body connection.

Our clinical algorithms and clinical intake process allow us to diagnose 97% of conditions virtually,
without the expense or time involved in getting an MRI or X-ray.

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Prevention

Proactively care for your body by improving strength, balance, mobility, sleep health and more.

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Chronic Pain

Tackle chronic pain holistically. We treat the underlying causes of your pain to help you reduce pain and live more.

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Acute Pain

Get a diagnosis and treatment plan for sudden injuries before the expense of an X-ray, MRI or surgery.

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Second Opinions

Avoid added costs and risks. Get a second opinion on an elective orthopedic images and surgeries.

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Pre & Post Surgery

When surgery is necessary, get unlimited pre and post op physical therapy from the comfort of your home.

Most elective orthopedic surgeries can be avoided with our program.

Schedule a Second Opinion

Physical therapy should always be your first line of defense for musculoskeletal conditions.

See a Physical Therapist

What
we treat

  • Muscle strains, sprains and tears (ie, Rotator cuff tears, Meniscal tears, Spinal stenosis, "Bone on bone" joints, ACL tears, Achilles rupture, etc.)
  • Herniated discs
  • Numbness or tingling
  • Sciatica pain
  • Pelvic floor 
  • Arthritis
  • Fibromyalgia
  • Back pain
  • TMJ 
  • And much more

Our Approach

Unlimited care from anywhere that is convenient for you.

Accurate diagnosis, without imaging

Our clinical algorithms allow us to diagnose 97% of conditions virtually, without the expense or time involved in getting an MRI or X-ray.

Personalized Care from a Doctor of Physical Therapy

Work 1:1 with a skilled provider who gets to know you, your goals, your medical history and your current symptoms.

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Personalized treatment programs

Each person’s pain experience is unique - our providers develop a personalized plan that is unique to you. Your program will progress as you progress.

Resources

Members enjoy access to exercise videos and direct provider communication for comprehensive support.

Meet Our Clinical Care Team

Comprehensive Care, Delivered by a Compassionate Orthopedic Team.

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Dr. Shivan McDonald

Ortho Specialist, DPT

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Dr. Caitlyn Hall

Ortho Specialist, DPT

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Dr. Ryan McConnell

Ortho Specialist, DPT

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Dr. Michele Baeder

Ortho Specialist, DPT

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Dr. Tanner Conover

Ortho Specialist, DPT

Frequently Asked Questions

Let us help you with any questions you have.

Why should I see Aware versus my chiropractor or PCP?

Virtual physical therapy is a convenient, effective solution for most muscle, nerve or joint conditions. With our program, you get same day access to a dedicated doctor of physical therapy who can make a diagnosis and deliver you a treatment plan virtually. No waiting, no drive time, no payment. On average, our patients reach their goals in 1-3 sessions and we are proud to have an NPS score of 91.

How do you identify causes without images?

Our clinical algorithms and clinical intake process allow us to diagnose 97% of orthopedic conditions virtually, without the expense or time involved in getting an MRI or X-ray.

You may be surprised to find out that imaging isn't recommended for most muscle, nerve or joint conditions. In fact, imaging can even lead to a mis-diagnosis because pain is multifactorial and not always related to your imaging findings.

What is the treatment process typically? 

You will meet 1:1 one with the same provider via Zoom. After your first appointment you will receive a personalized treatment plan on your device. The treatment plan will consist of self-mobilization, education, and exercise videos to follow along. Your plan will progress as you progress. 

Do I need multiple(separate) appointments to cover different issues?

Maybe. This depends on the situation, and if the pain areas are related. If they are separate injuries or issues, you will need to have multiple cases.

Can you order an X-Ray or MRI for me?

In the case where an image is required, our clinical staff can order one and interpret it. This independent review gives you an unbiased opinion if your condition needs surgical intervention.

How much is care? 

Always free for you and your dependents 12 years and older - no copays or deductibles.

So this is just for body pains?

Think of our program as prehab and rehab. Before you experience pain, we can help you improve your mobility, get stronger, or increase range of motion. If you're in pain or get injured, we get to the root causes of your pain to help you create sustainable change. Some root causes we may focus on to improve your pain include stress management techniques, nutritional guidance, strength and conditioning, ergonomics and more.

Do you offer services in Spanish?

Yes. Make sure you select “Spanish” when completing your intake questionnaire.

Do you prescribe medications?

We don't prescribe prescription drugs. However, movement is medicine! We prescribe exercise and lifestyle modifications to help you treat the root causes of your pain instead of simply covering it up. We may recommend over the counter medications like ibuprofen from time to time.

What do I need to see a provider? (i.e. computer, laptop, tablet, phone and Zoom downloaded)

You need any device that is compatible with Zoom. Before your appointment, make sure to have Zoom downloaded.

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Results that speak for themselves.

Overall Experience:

9.3/10

Compassion Score:

9.8/10

Likelihood 
to Recommend:

9.8/10

Confidence 
in Treatment

9.0/10

“My physical therapy treatment through Aware has helped my shoulder tremendously. Pain has decreased and flexibility has increased. In just a little over a month I am surprisingly doing things with my shoulder that I was unable to do prior to this experience. And as a result, I’m going to skip the option of having surgery. In fact this is working so well, I will probably be back to at least 95% of my previous pre-injury capabilities within the next month.”

“Aware health has not only helped me get past my surgery physically, but mentally as well. Dr Mcdonald has been heaven sent.” 

“I had an appointment with a hand specialist before finding out about Aware Health. I expected to have injections and physical therapy, possibly surgery. After starting my program with Aware and getting good results, I decided to cancel my appointment with the specialist. I am now virtually pain free without having to get cortisone injections or surgery.”

The endgame for
pain starts here.

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